LSG Sky Chefs Global Leadership Conference, Case Study

LSG Sky Chefs Didn’t Need Logistics. They Needed a Reason to Care.

Inflight Service / High-Stakes Hospitality

LSG Sky Chefs asked Morris to speak at their global leadership conference in Hong Kong. But he didn’t talk about process. He talked about pressure. About what happens when invisible systems carry emotional weight  and the future of inflight hospitality becomes a conversation about precision, purpose, and what service feels like at 36,000 feet.

Shift: From meal delivery to emotional trust platform inside a moving machine.

The result?: Leadership left with a new respect for their role  and a renewed mandate to rebuild culture from the inside out.