Visa, Case Study
Visa Didn’t Need a Speaker. They Needed a Map.
Visa brought Morris in for a closed-door foresight session during a senior leadership retreat in Bali. The brief: what comes after cards? Morris showed them. From mobile-native money to ambient payments and algorithmic loyalty, he mapped out the end of physical payments and the rise of invisible value systems.
Shift: From card-led systems to trust-led, platform-native payment futures.
The result? A strategic reframing of product roadmaps and messaging, helping Visa anticipate behavioural shifts before they showed up in quarterly data.